General Information

Massariba creates thoughtfully designed functional objects for home and workspace. Our products combine engineering precision, clean design, and practical usability to organize space, structure thoughts, and add meaning to everyday life. We focus on order, convenience, and attention to detail — design as a functional tool.

Massariba began with our First Collection: magnetic words, letters, and symbols for adults. This flexible system serves as a tool for visual structure and personal expression — at home, in the office, or on any work surface. Sets can be combined and expanded, adapting to the user's needs.

Our items are designed for adults — for personal use, workspace organization, thoughtful gifting, as well as for businesses and organizations seeking corporate solutions, merchandise, or tailored projects.

Developed and manufactured in Israel at One Logic Lab (our 3D engineering laboratory). Each item undergoes precise 3D modeling, testing, and quality inspection. We use eco-friendly plastics (primarily PLA) and photopolymer resins via modern 3D printing.

Most items are made to order for quality control; popular products may ship from stock.

All production is proudly made in Israel.

We offer full customization: colors, sizes, materials, custom text/inscriptions/logos, any quantity. Email custom@massariba.com for quotes on individual projects or modifications.

We specialize in small-batch runs for corporate gifts, employee perks, events (weddings, bar/bat mitzvah, corporate events), merchandise, and personalized souvenirs. Contact custom@massariba.com with your needs — we'll propose options, pricing, and timelines.

We are open to collaborations with 3D designers, bloggers, influencers, and media. If you're interested in featuring our products, co-creation, reviews, or partnerships — email hello@massariba.com to discuss details.

Ordering & Delivery

Add items to your cart and complete checkout on the website. Please provide accurate shipping address, phone, and email for smooth delivery and communication.

You'll receive an order confirmation email (check Spam folder if missing). Contact hello@massariba.com if you don't receive it.

Registration is optional but recommended. Benefits include:

  • View order history and track status
  • Save shipping details for faster checkout
  • Manage wishlist
  • Access future loyalty offers and discounts

Registering an account will make your shopping experience even more convenient!

Create an Account

Most items are made to order in Israel.

Production usually takes 0-4 business days after payment confirmation. In busy periods or for complex custom orders, it may take up to 5–7 business days.

We deliver only within Israel via private courier (to home or workplace).

  • Free shipping on orders over ₪299
  • Delivery typically takes 2–5 business days after handover to the courier (varies by location and is not fully in our control)

Once shipped, you'll receive an email with tracking number and link.

Currently, we ship only within Israel. Interested in delivery to your country? Email hello@massariba.com — we'll notify you when international options are available.

Check status in your personal account (if registered) or via the tracking link in the shipping confirmation email.

As per Israeli Consumer Protection Law (remote sales transactions):
You may cancel within 14 days from the later of: purchase date or receipt of the product/transaction details.
The product must be unused, in original packaging, and returned at your expense.

Cancellation fee: up to the lower of 5% of the order value or ₪100 (unless cancellation is due to defect, misrepresentation, or our delay — no fee in these cases).
Extended rights (up to 4 months) may apply for senior citizens (65+), persons with disabilities, or new immigrants if the transaction involved direct communication — contact us for details.

To cancel or return: email hello@massariba.com with order number, date, name, reason, and proof of purchase.

Full policy → Order Cancellation & Returns.

Payment

  • Credit/debit cards (with mandatory 3D Secure verification)
  • Google Pay / Apple Pay
  • Bit
  • PayPal
  • Bank transfer

3D Secure is an additional security layer for online payments that helps protect your credit card from unauthorized use. When placing an order, your bank sends an SMS or app notification with a code. You will need to enter this code to confirm the payment.

3D Secure safeguards your payment details and helps prevent fraudulent transactions. We implement this technology to ensure your security and peace of mind.

Tip: Make sure your phone number linked to the card is active (Israeli numbers work best for SMS). If you face issues, contact your bank first.

All transactions use SSL encryption — the industry standard — to protect your data during transmission.

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